Is ConveniencePay (CPay) a voluntary
Yes. When you continue to our Secure Payment Page, choose either
Enroll me or Not today from the drop down list. In addition to
helping us limit our environmental footprint, CPay Enrollment
eliminates the need to re-enter information as future invoices
come due & payable.
Is my payment information safe?
Yes. Your payment data is encrypted upon submission and stored
on a secure server. No one, including our staff, has access to
your sensitive payment information.
Is it safe to pay by ACH Debit (eCheck)?
Yes. ACH payments (eChecks) use the same secure network that
financial institutions, businesses, and governments use to send
and receive payments. No one has access to your data; making
eChecks more secure than paper checks.
What proof of payment do I
You receive automatic email confirmation of each payment
provided you furnish a valid email address. In addition; our
system maintains accurate records of all transactions.
Transaction history is available when required.
What if I wish to cancel my
enrollment in CPay?
You may discontinue your CPay Enrollment at anytime. Please
provide notice by mail or email to the address posted on our
Secure Payment Page, allowing us a minimum of ten (10) business
days to update your customer record.
Can I change my payment method
Yes. Please contact us by phone at 815-365-4429 to change your
payment method. Note: It is unwise to send card and/or checking
account information by email.